Privacy Policy

1. Information we collect

We collect the following kinds of information to provide and improve the service:

• Information you give us, such as your name, email, phone number, company details, and anything you share when you contact us or use the platform.
• Information we collect automatically, such as device, browser, IP address, and usage data gathered through cookies and similar technologies.
• Information from connected channels, such as messages, contacts, and campaign data we process on your behalf from WhatsApp, Meta (Facebook and Instagram), email, and other tools you connect.

2. How we use your information

• To set up, operate, and continuously improve your tailored system.
• To capture, qualify, and route leads, and to send messages on your behalf across your connected channels.
• To provide support, communicate with you, and respond to your requests.
• To keep the platform secure, prevent abuse, and meet our legal obligations.

3. Data from connected channels

When you connect WhatsApp, Meta, Google, or email, we process the data needed to run your automations, such as incoming messages, contact details, and engagement metrics. We act on your instructions and only use this data to deliver the service to you. We do not sell it.

4. How we share information

We share information only as needed to run the service:

• With service providers and infrastructure partners that host and support the platform, under appropriate confidentiality terms.
• With third-party integrations you choose to connect, to the extent required to operate them.
• When required by law, or to protect our rights, users, and the public.

5. Data retention

We keep your information for as long as your account is active or as needed to provide the service, and afterwards only as required to meet legal, accounting, or reporting obligations. You can ask us to delete your data at any time.

6. Security

We apply technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and monitoring. You can read more on our Security page.

7. Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

8. International transfers

We operate remotely and may process data in countries other than your own. Where we do, we use appropriate safeguards to protect your information.

9. Cookies

We use cookies and similar technologies to run the site, remember preferences, and understand usage. You can control cookies through your browser settings.

10. Changes to this policy

We may update this policy from time to time. When we make material changes, we will update the date at the top of this page and, where appropriate, notify you.